Commonly asked questions about our language services
What is the difference between interpretation and translation?
Interpretation is used to refer to the spoken word between individuals while translation refers to changing the language of a written document.
What is a telephone interpreter?
When you need to speak with someone who does not speak English, a quick and easy solution is to find someone close by who can assist with interpretation. When that solution is not available or more importantly, when everyone needs to be certain of the accuracy and the privacy of the interpreted conversation, the fastest solution is to dial our call center and request an interpreter by phone! Account holders have faster access to interpreters and use a special "quick connect" hot-line and the service is available 24/7.
How can I request a telephone interpreter right now?
Telephone interpreters are available 24/7 for account holders only. It only takes 5-10 minutes and simply become anand we will provide you with a Client ID number and a 24/7 "Hot-Line" for accessing interpreters whenever you need. We invoice account holders montly. more information here
Why should I use your translation services when I can have my document translated free by computer software?
Yes, computer generated translations are free, but absolutely unreliable and full of mistranslations. 100% of our translations are done by human translators. We never rely on computer generated translations because they are worse than unreliable; they are so poor that often even the underlying meaning of the original document is often not properly conveyed. We NEVER send our clients computer generated translations for any reason ...NEVER! Our clients pay for professional translation services and that is exactly what they receive.
How can I request a translation of my document?
Send us your document by E-Mail, FAX or by mail. If you have your document in MS WORD or as a PDF, simply attach it to your email to us. There is no need to call before you send it unless you would like to do so. We will not begin the translation until we have contacted you confirming your request.
How can I request a web site translation?
Send us an email with your web site address. In your email, let us know the pages of your web site you want translated. The least expensive method is for us to provide a translation page by page in MS WORD so you or your webmaster can copy and paste the translated text into new HTML or equivalent pages. If you would prefer us to upload the new translated pages to your site, we will need the FTP access information.
Can you translate Birth Certificates, Marriage Certificates or Academic Records and Diplomas?
New World Language Services, Inc. can translate anything you need from and into any language. Most documents such as these require certification & notarization which we can provide for you as well. We do not need the original document! Send us a copy by E-Mail, FAX or by mail. We will translate the document and attach a sealed copy of the document we received from you along with the sealed translation and certification if required. All certified translations must be sent back to you by postal service because they contain our seals and stamps.
What if my translated document is being sent to another country and that institution requires an Apostille?
When you send a translated document to another country, especially academic records, that country often requires an Apostille. An Apostille is the procedure used to verify the certification of the signature of the notary. It is not a complicated process and we can provide information as to completing this requirement when it is necessary.
What if I need an interpreter to come to my office or place of business?
We have interpreters available for any type of meeting, conference, deposition, court proceeding or educational need. Our corporate office is located in California but we can provide interpreters nationwide. New World Language Services, Inc. networks with thousands of interpreters nationwide so the interpreter will be as local to you as possible. You may request an on-site interpreter by calling us at 1-800-873-9865 or by completing an email request form. We will contact you prior to booking the interpreter regarding price since on-site interpreting varies greatly depending upon the language required and type of meeting.
Can New World Language Services, Inc. also provide American Sign Language interpreters?
American Sign Language interpreters are an absolute necessity to assist with the large and important communities of hearing impaired individuals. We work with many sign language interpreters and sign language interpretation organizations to help fill that need.
How can I be assured of confidentiality?
All of our interpreters understand that one of the primary reasons for utilizing professional interpreter services is confidentiality. Each interpreter has signed an agreement with New World Language Services, Inc. indicating that he or she understands the confidentiality laws and policies and will follow them regardless of the occasion, subject matter or type of service that is offered. If you or your company has a separate confidentiality agreement, you may send that to us for signature prior to services.
For which languages can New World Language Services, Inc. provide services?
English is the primary language spoken in the world followed by Chinese and Hindi/Urdu. There are over 6,000 languages in the world but about 20% of these languages are spoken by around 90% of the population. In this section, we only list the major languages. If you do not find the language needed on this list, just contact us and ask about that language.
Interpreters & translators for Albanian, Amharic, Arabic, Armenian, Bengali, Bosnian, Bulgarian, Burmese, Chinese (Cantonese & Mandarin are primary), Croatian, Czech, Danish, Dari (Pashto), Dutch, English, Estonian, Farsi, Fijian, Filipino (Tagalog is primary), Finnish, French, Georgian, German, Greek, Gujarati, Haitian Creole, Hebrew, Hindi, Hmong, Hungarian, Icelandic, Irish, Italian, Japanese, Kannada, Khmer (Cambodia), Korean, Kurdish, Lao, Latvian, Lithuanian, Macedonian, Malay, Malayalam, Marathi, Norwegian, Persian (Farsi), Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Slovak, Slovene, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Yiddish.